Terms of service
By placing an order through our online store, you agree to the following order and delivery terms.
Effective date: March 1, 2024
Ordering
When placing an order from Leoni Golf Clothing’s online store at leonigolf.com, the customer must provide their full name, address, phone number, and email address in order to process the order and send related notifications (such as order and shipping confirmations from us, and possible delivery updates from Posti).
Business customers must also provide the contact person’s name, email address, and phone number, as well as the company name, address, and business ID.
It is the customer’s responsibility to ensure that all contact details provided are accurate to guarantee that the order confirmation, delivery confirmation, and order itself are successfully received.
You can find more information about how we process personal data in our Privacy Policy.
Once an order has been placed, it is not possible to add, remove, or change products, nor to modify the delivery method. Customers should always confirm that the correct items (including size and color) and the correct delivery method have been selected before finalizing the order.
After completing the order, the customer will receive an order confirmation by email containing the order details. It is the customer’s responsibility to review the confirmation carefully. If there are any questions or errors in the confirmation, please contact us at info@leonigolf.com.
When the order has been packed, the customer will receive a shipping confirmation with a tracking code, allowing them to follow the delivery status.
Customers have a 14-day right of exchange and return in accordance with the Finnish Consumer Protection Act.
Prices
All valid product prices are displayed alongside each product in our online store.
Prices are listed in euros (€) and include VAT. We reserve the right to make price changes at any time.
Shipping costs are calculated at checkout and are not included in the listed product prices.
Orders over €100 are delivered free of shipping charges.
Payment Methods
We offer a variety of secure payment options through Paytrail, including:
- Online banking and card payments (Aktia, Danske Bank, Handelsbanken, Nordea, OP, Oma Säästöpankki, POP Bank, S-Bank, Savings Bank, Ålandsbanken, Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard, American Express)
- MobilePay, Apple Pay, Pivo, Siirto, and PayPal
- Invoice and installment payment options
With OP Invoice, customers receive 30 days of interest-free and cost-free payment time.
Gift cards can also be used as a payment method. To redeem a gift card, enter the gift card code in the designated field at checkout.
The payment service provider can be selected at checkout. The payee displayed on your bank or card statement will be Paytrail, depending on the selected payment method. Paytrail processes and forwards the payment to us.
For more information, please visit: www.paytrail.com
For payment-related inquiries or complaints, customers should contact the chosen payment service provider directly.
Paytrail Oyj
Business ID: 2122839-7
Innova 2, Lutakonaukio 7
40100 Jyväskylä, Finland
Customer Service:
Available 24/7, every day
Tel. +358 20 718 1830 (8.35 c/call + 16.69 c/min, incl. VAT 24%)
Email: maksutiedustelut@paytrail.com
Delivery
We currently deliver across Europe.
Estimated delivery time:
Finland: Posti has an estimated delivery time of 1–3 business days within Finland.
Europe: Shipments through PostNord, with estimated delivery time of 5 days.
Other Terms
We reserve the right to make changes to our exchange and return policy, as well as to our order and delivery terms, without prior notice.
It is the customer’s responsibility to review the current terms before placing an order.